FINAO Shorts

Terms and Conditions:

1. Sales and Returns:
   1.1 All sales of clothing items are final.
   1.2 Returns will only be accepted for items that are defective or damaged upon receipt.

2. Defective Items:
   2.1 Customers must notify us of any defective items within [number of days] days of receiving the order.
   2.2 Defective items will be replaced with the same item, subject to availability, or refunded at the customer's discretion.

3. Return Process:
   3.1 To initiate a return for a defective item, customers must contact our customer service team to obtain a return authorization.
   3.2 Customers may be required to provide photographic evidence of the defect or damage to facilitate the return process.
   3.3 Upon approval, customers will be provided with instructions on how to return the defective item.

4. Return Shipping:
   4.1 Return shipping costs for defective items will be covered by us.
   4.2 Customers must use the provided return shipping label and follow the return instructions to ensure timely processing of their return.

5. Refunds and Replacements:
   5.1 Replacements for defective items will be shipped out promptly upon confirmation of the return.
   6. Exclusions:
   6.1 Items damaged due to misuse, improper care, or normal wear and tear are not eligible for return or refund.
   6.2 Exchanges for different sizes, colors, or styles are not permitted.

7. Limitation of Liability:
   7.1 Our liability for defective items is limited to the replacement of the item or a refund of the purchase price.
   7.2 We shall not be held liable for any incidental, consequential, or indirect damages arising from the use of our products.

8. Modification of Terms:
   8.1 These terms and conditions are subject to change at any time without prior notice.
   8.2 Any changes to the terms and conditions will be effective immediately upon posting on our website.

9. Governing Law:
   9.1 These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

10. Contact Information:
   10.1 For inquiries or concerns regarding these terms and conditions or the return policy, customers can contact our customer service team at info@finaohoop.com .

Return Policy:

Defective Items:
- We stand behind the quality of our products. If you receive a defective or damaged item, please contact us within 3 days of receiving your order.
- To be eligible for a return, the item must be unused, unwashed, and in its original condition with all tags attached.
- We reserve the right to inspect the returned item to verify the reported defect or damage.

Return Process:
- To initiate a return for a defective item, please contact our customer service team at info@finaohoop.com to obtain a return authorization.
- Once your return is authorized, you will receive instructions on how to return the item.
- Please pack the item securely and include a copy of your original order invoice or packing slip with your return shipment.

Return Shipping:
- Return shipping costs for defective items will be covered by us.
- We will provide you with a prepaid return shipping label to use when sending back the defective item.
- Please ensure that the return package is properly sealed and labeled before dropping it off at the designated shipping carrier.

Refunds/Replacements:
- Replacement will ship out as soon as the returned item is received and inspected.

Contact Us:
- If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact our customer service team at info@finaohoop.com. We're here to help!